Sales process mein achha aur bura dono tha
Main sales aur pre-purchase experience ke baare mein soch rahi hoon toh pata chalta hai ki dono achhe aur bure pehlu the. Sabse pehle, response thoda repetitive lag raha tha; main alag-alag sawaalon ke jawab baar-baar same information ke form mein sun rahi thi. Yeh mujhe thoda frustrating laga, khaaskar jab main details confirm karne ki koshish kar rahi thi sign-up se pehle. Saath hi, waiting times support team se baat karne mein kabhi kabhi lambi hoti thi, jo patience test karti thi. Lekin, main yeh bhi maanungi ki jo training aur software ki basic jankari mili, usmein clarity thi aur steps clear the, jo madad karta hai samajhne mein. Isliye main overall 2 star rating de rahi hoon, kyunki mujhe sales process mein improvement chahiye tha, par basic info aur software use karne ke liye zaroori guidance available thi. Thoda aur streamline aur time-saving bana toh zyada achha hota.