sales process me surprise tha ki clarity thodi kamm thi
Jab maine sales team se baat ki thi toh mujhe expected tha ki main clear aur detailed information paungi software aur training ke baare mein, lekin mujhe adha adhura information mila jo meri doubts ko puri tarah clear nahi kar paya. Mujhe lagta tha ki sign-up process zyada straightforward hoga, par kuch parts thode confusing the, jaise invoices kaise generate hote hain aur payment options ka exact flow kya hai. Mujhe ye bhi surprise hua ki onboarding aur training start hone mein thoda zyada time laga without proper updates, jisse confidence mein thoda drop aaya. Support se contact karne pe main kuch questions ka jawab sahi samay par nahi paayi, jo mujhe aur uncertain bana gaya. Chhoti chhoti cheezein jaisi ki software ke automatic updates ke bare mein better communication hoti toh shayad mere experience mein galat fehmi kam hoti. Ek achhi baat ye hai ki jo basic functionalities hain wo kaam karti hain, par overall mujhe laga clarity aur timely responses ke bina main fully confident nahi thi software ke use mein. Isliye mera overall experience average se thoda neeche raha.