sales process ko repeat nahi karungi, thoda confusing tha
Main start me soch rahi thi ki sales ka jo flow hai woh clear hoga, par kuch steps thode ajeeb se lage. Sabse pehle mujhe lagta hai ki sign up ke baad training sessions start karne chahiye the, kyunki bina software ki full understanding ke invoice aur payments ke baare me discuss karna thoda premature lagta hai. Lekin yahan pe pehle payment karni thi, fir training ke baad hi software ka actual use samajh me aaya. Mujhe laga ye ordering ka perspective thoda ulta tha, jo confused karta tha. Jo sales team ne initially bataya tha, woh thik tha, par unhone mujhe poora flow ek sath clear nahi kiya, jis wajah se mujhe kaafi baar follow-up karna pada. Sign up aur invoice ka process straightforward tha, ye point achha tha, par pre-purchase advise aur demo thoda aur detailed ho to better decision ban sakti thi. Main shayad dubara ye process repeat nahi karungi jab tak unhone sales aur onboarding ko better streamline kar diya ho.