Sales process kaafi unexpected tha
Jo baat mujhe sabse zyada surprise kiya vo yeh tha ki sales aur pre-purchase stage mein main kitni confuse feel kar rahi thi. Mujhe laga tha ki jitne bhi steps hain woh straightforward honge, lekin har baar nayi cheezein samajhni padti thi, aur kitna confident hona chahiye tha iska idea clear nahi tha. Sign-up se leke invoicing tak ka process thoda cumbersome laga, details baar-baar confirm karni padti thi. Sales team se baat hui to kuch clarity mili, par overall mujhe lagta hai ki jitna explain kiya gaya tha woh mere sawalon ka pura jawab nahi tha. Dialer aur database features ka overview mila par asli use ke liye kaafi experimentation karna pada. Mujhe thoda thakawat si feel hui because main baar baar same cheez repeat kar rahi thi apne aap ke liye samajhne ke liye. Mujhe lag raha tha ki main zyada support expect kar sakti thi jo mujhe initially confident bana pati. Bas yahi cheez mujhe waste time bhi lagi aur thoda frustrating bhi.