Sales process had some quirks, but overall clear
Thinking about my experience with the sales and pre-purchase process, I found a mix of things that stood out. On the one hand, signing up was smooth and the invoicing system was straightforward enough, which made that part pretty clear. Yet, I wasn't completely sure about how ongoing setup or support was to be handled after buying the product. The initial explanations seemed fine, but as I read more, I noticed some ambiguity about how much continuous help would be available. That left me wondering whether I'd face more challenges managing things solo. I guess I expected a bit more detail about ongoing interactions during purchase discussions. It wasn't a major issue, but it was enough to make me hesitate briefly. Despite that, I felt confident enough to proceed, largely because the software itself looked promising and the first steps were simple.