Sales process flow thoda unexpected tha, but kaam ki cheez thi
Socha tha ki onboarding ka process will be in a certain way, jaise starting mein sab details ek hi jagah milenge, par phir mujhe pata chala ki WFHI ka sales and pre-purchase flow thoda different tha. Pehle sign-up aur invoicing hoti thi phir software access milti thi, jo mujhe initially thoda ulta laga. Lekin overall sochne ke baad ye sequence sensible bhi tha kyunki payment clear hone ke baad hi software ready hota hai use ke liye. Training sessions sequential the aur har module ke baad calling tools ki practice kar sakta tha, jisse samajhna asaan ho gaya. Database integration thoda time laga samajhne mein lekin jab ho gaya toh efficient lagta tha. Automatic updates se kabhi kabhi surprise hua, specially jab naye features add hote they bina mujhe manually kuch karne diye. Telephonic support ne kabhi kabhi jo queries maangi, quickly answer diya. Signup aur invoicing ke stages thoda alag lage par complete process mein sab kuch logical tha aur kaam bhi properly chalta tha.