Sales process felt slow and repetitive
My experience with WFHI’s sales and pre-purchase stage was a bit of a mixed bag. At first, the responses I got were helpful and detailed, but I quickly noticed some repetition in the information provided when I asked related questions. This waiting and rehashing made progress feel slower than I had hoped. On top of that, the follow-up calls sometimes came later than expected, which added to the overall delay in making a decision. I did appreciate that the representatives were polite and tried to answer all my concerns, but the pace wasn’t very efficient. In the end, it felt like more time than necessary was spent clarifying similar points rather than moving forward. This left me unsure if the service matched the speed and smoothness I wanted at the start. Still, the key details I needed did eventually come through, so the effort wasn’t wasted, just a bit frustrating.