Sales process felt out of order and confusing
From the very start, the sequence of steps to purchase the software seemed disorganized. The initial sign-up was simple enough, but the follow-up communications about training and accessing the dialer were unclear and came in a confusing order. I expected to receive onboarding materials before being asked for payment, but it was the other way around. This left me hesitant about proceeding further. On the plus side, the invoicing and payment pages worked smoothly without glitches. However, the mismatch in the sales flow overall gave me pause and felt like a missed opportunity to set clearer expectations. I felt that a more logical and transparent sequence would have helped reduce anxiety around commitment to the product. While the software itself looked promising, the way I was led through the process was a definite downside in my experience.