Sales process experience tha bas thoda ajeeb sa
Jab maine WFHI ke sales team se contact kiya tha, toh pura experience ek ajeeb se feel ke saath raha. Sabse pehle, response time kaafi inconsistent tha — kabhi messages ka jawab turant milta toh kabhi ek din se zyada intezaar karna padta tha. Maine socha tha ki jo initial queries hain, unko zyada smoothly handle karenge, par meetings mein jo clarity honi chahiye thi, woh poori nahi thi. Kuch log to aise the jo mere doubts ko ache se nahi samajh paaye. In sab mein mujhe lag raha tha ki mujhe kaafi khud hi initiate karna pad raha tha. Pre-purchase queries ke liye professional aur prompt hona zaruri hota hai, taaki confidence build ho, par yeh jaisa mila, usse theek se connect hona mushkil hua. Na hi koi pressure feel karwaya gaya tha, aur na hi bahut aggressively engage kiya. Bas ek general feeling thi jisme clarity aur fast support ki kami thi. Aaj sochta hoon, ki shayad thoda aur vishwasniya lagta agar communication zyada prompt hota.