Sales process easy to samajhna par thoda confusing bhi
Shuruaat mein website pe main product options dekh raha tha jahan training aur software ki details available thi. Jo basic info thi wo theek-thaak thi, ki kaise dialer aur database kaam karte hain. Par jab detailed feature comparison check karne gaya, toh thoda scattered laga, menus alag alag jagah the aur mujhe samajh mein nahi aaya kaunsa feature kis tariff mein aata hai. Customer support se clarification bhi lena pada pre-purchase questions ke liye. Signup process simple tha, par mujhe lagta hai ki thoda aur clear layout hona chahiye jo features ki list ek jagah dikhaye. Payment aur invoice ke baare mein brief information theek-thaak thi, par mujhe apni specific queries batani padi. Overall experience mix tha, information partial ready thi, toh thoda aur easy discovery hona chahiye tha.