2 out of 52 of 5Verified purchaseSales and pre-purchase
Sales process didn’t meet my previous experiences
Compared to other software trials I’ve done, the sales and pre-purchase interaction felt somewhat lacking in clarity and responsiveness. The explanations about software features and training offerings were basic and didn’t help set clear expectations about what comes next. The sign-up and invoicing process itself was fine but not streamlined as I hoped; some steps seemed redundant and slowed down my start. I acknowledged that telephonic support was available to clarify doubts, but the initial communication felt disjointed. Ultimately, I ended up frustrated more with the sales journey than the actual product, which felt contradictory to experiences I had before.