Sales process did not meet expectations at all
I signed up expecting the software to work steadily on a day-to-day basis, but unfortunately, it did not perform as I hoped. Each day, I encountered issues with accessing the database and the dialer tools, which affected my ability to run remote workflows effectively. The automatic updates seemed to cause new problems rather than fixing anything, and telephonic support was unhelpful when I called. The invoicing and payment process was standard but didn’t compensate for the ongoing software issues. The steps during onboarding felt disorganized, and I did not see any improvement as time went on. Support communication was slow and repetitive, and I was left feeling frustrated throughout the entire period. Overall, the sales experience did not provide what I needed for daily remote work, which was disappointing and inconvenient for my plans.