Sales process clear tha, but thodi aur detail honi chahiye thi
Mujhe laga sales aur pre-purchase phase mein kaafi clear communication hua tha regarding software features aur training options. Jo bhi queries maine pochhi, unka jawab time pe mil gaya aur overall explanation warm thi without feeling pushy. Lekin ek cheez jo missing thi woh thi thodi aur detail about how the automatic updates work in practice, especially regarding any impact on my existing setup. Yeh thoda vague raha aur mujhe khud jana pada ye seekhne ke liye after signing up. Also, mujhe lagta hai ki agar ek visual walkthrough hota during the sales process, toh aur bhi clarity mil sakti thi. Iske alawa invoicing aur payment steps clearly samjha diye gaye the, so woh help karta hai. Overall, main kaafi satisfy hoon sales information se, bas chhoti si kami thi jo agar address ho jaye toh aur bhi better ho jayega future customers ke liye.