Sales process aur timing, dono thode ajeeb lage
Main sales aur pre-purchase experience ke baare mein soch raha tha, toh pata chala ki thoda mixed hi raha. Jaldi respond milta tha kabhi kabhi aur kabhi kaafi late. Samajh nahi aaya ki expectations set karna thoda inconsistent tha. Jo points repeat kiye gaye woh shayad awareness ke liye the, par mujhe lagta tha thoda baar baar hone ki zarurat nahi thi. Timing ke hisaab se, sales team ka schedule mera kaam dekhte hue thoda mismatch hota tha, jisse calls kabhi convenient nahi hoti thi. Par jo software demos diye gaye, woh kaafi clearly bataye ki software kaise kaam karta hai aur jo tools diye hain unka istemal kaise hona hai. Sign-up aur payment ke process samajhne mein koi major problem nahi aayi. Overall kahun toh jaise apne friend se baat kar raha hoon toh bolaonga ki thoda sa patience rakhna padega sales side ke liye, par product parcel thik hai aur use karne layak hai. Dono cheezein achhi aur thodi challenge wali thi.