sales pitch was too pushy and a bit confusing
Honestly I found the sales process kinda frustrating. They talked a lot about features but it was hard to get simple answers when I asked direct questions about how the software would fit my needs. The person I spoke to was polite, which was good at least, but I definitely needed to ask multiple times for some info. Overall, it felt a bit too rushed and salesy, like they wanted me to buy asap rather than make sure I understood everything. I might still try using the training, but I am not sure if I'll want any extra help next time because the clarity wasn’t there initially. Hopefully the onboarding is smoother than the sales. I wish they had been more patient and clear from the start, so I wouldn’t feel so uncertain now. It’s possible that once I get past the first few days, it’ll get easier, but I’ll probably need to prepare myself to ask more clarifying questions again later rather than expect everything to be clearly laid out upfront.