3 out of 53 of 5Verified purchaseSales and pre-purchase
Sales pitch was ok, but the details surprised me
I found the sales process casual enough at first, but upon going through the sign-up and setup, some things surprised me. They explained the software features well, but I didn’t expect the ongoing need for adjustments and updates which wasn’t very clear beforehand. The invoicing was simple, but the timing of when support was available caught me off guard a bit. I guess I assumed the dialer and calling tools would just work out of the box without me having to check for updates frequently. So, while the basic explanation was fine, I definitely learned more as I went which was a bit unexpected. Overall, not bad, just not as seamless as I thought at the start.