Sales phase tha accha par thoda aur detail chahiye thi
Mujhe sales aur pre-purchase se related journey theek lagi, par kuch cheezein shayad thoda aur clear honi chahiye thi. Support team ne basics toh acche se explain kiye, aur mujhe pata tha ki software aur training se kaise shuru karna hai. Lekin jab aage badhi, tab mujhe laga ki kuch features jaise ki dialer ka real-time use aur database integration pe thodi aur guidance milni chahiye thi. Mein khud soch rahi thi ki agle projects ke liye mujhe phir se support lene ki zarurat padegi. Onboarding flow samajhna bhi thoda time le raha tha, aur invoice aur payment process mein bhi kuch ambiguity thi jise maine khud resolve kiya. Software ka interface thoda complex tha lekin shayad beginners ke liye yeh acha challenge bhi ho sakta hai. Support se jo help mili usmein warmth thi par resources ke limited hone ki wajah se mujhe lagta hai ki software ka beginner mode aur trial zyada detailed hona chahiye tha. Jo log generally software pehle use kar chuke hain, unke liye ye process thoda straightforward hoga. Overall main samajh sakti hoon ki WFHI team cheezein improve kar rahi hai, par mujhe lagta hai ki ek step-by-step walkthrough jo har naye user ko mile, wo missing tha. Phir bhi, agar main phir se use karungi toh shayad kuch cheezein khud try karna pasand karungi, lekin help lena bhi karungi jab zarurat ho.