Sales people were friendly but could answer more
From the moment I reached out to inquire about the software and training, the sales team was quite responsive. They answered most questions quickly and shared helpful brochures about the features like the dialer and database functions. I appreciated the promptness of their replies and how they guided me through the sign-up and payment process patiently. However, I noticed some of my technical questions about integration with my existing tools weren’t fully addressed—there was a bit of vague information which left me wanting clearer answers. The pre-purchase talks went smoothly overall, and it was nice to see automatic updates explained early on, giving me an idea of how the software would evolve. Their telephonic support was mentioned but I didn’t get specifics during sales, so I had to explore that later myself. The sales experience was positive and friendly, but to feel 100% confident before buying, more detailed responses about certain features would have helped. Still, I was impressed by how quickly they completed the invoicing once I was ready to proceed.