Sales pe thoda missing guidance tha
Jab maine sales aur pre-purchase training dekhi toh mujhe laga ki overall clarity kaafi thi, par phir bhi main kaafi cheezein khud samajhni padin. Signup process samjhana toh acha tha, lekin jab dialer tools aur automatic updates ke baare mein aaya tab mujhe self-study karna pada because unhone zyada elaborate nahi kiya during onboarding. Mujhe itna feel nahi hua ki unhone poori details given hain jisse main jaldi ready ho jata. Mujhe lagta hai ki agar thoda onus training mein emphasize kiya jaye toh users ko kam struggle hota. Training ke modules structured hain, lekin practical application ke waqt kuch gaps nazar aaye. Haan, invoicing aur payment process ko clearly samjha diya gaya tha, and support se help milti rahi jab queries raise ki thi, par mujhe laga ki pre-purchase phase mein thoda aur hands-on walkthrough chahiye. Overall, experience achha tha, par zyada khud se solve karna pada jisse thoda time waste hua jo avoid kiya ja sakta tha.