Sales mein thodi kami thi jo confidence mein dikhayi di
Mujhe software ke sales aur pre-purchase mein jo sabse bada missing laga woh tha clear aur proactive guidance jo customers ko fully confident banati. Mujhe lagta hai ki mujhe jo information chahiye thi usse zyada adhura tha, jo mujhe hesitate karne pe majboor karta tha. Process mein kuch steps the jinmein mujhe khud hi soch samajh kar decision lena padta, aur sales team se milne wale details kabhi kabhi incomplete lagte. Mujhe invoice aur payment ke baare mein bhi clear understanding nahi mil payi, jo mujhe financial side par uncertainty mein daalti. Calling tools aur database ke baare mein information aur training bhi jyada structured hoti toh zyada acha feel karta. Halaanki software mein kuch useful features hain aur support team ko se kuch madad mili, par pura package mujhe confident feel nahi karata tha. Is missing element ki wajah se mera experience thoda incomplete raha aur main hesitant thi aage barhne ko.