Sales mein kuch steps missing the, process thoda idhar-udhar laga
WFHI ke sales and pre-purchase phase mein jab main interested hua, mujhe laga ki unka sign-up aur onboarding steps thode out of order hain. Pehle mujhe call karke basic software demo dena chahiye tha, taaki clear understanding ho jaye ki kya useful hoga meri workflow mein. Lekin yeh step thoda late mila, jo thoda confusing tha. Training and setup instructions bhi ek saath nahi mile, kyunki mujhe register karte waqt training sessions ke baare mein zyada clarity nahi thi. Database feature ko samajhne mein waqt laga, kyunki uska overview alag se diya gaya tha, na ki onboarding ke part ke taur pe. Dialer aur calling tools technically theek chal rahe the, par documentation mein sequence better ho sakta tha. Payment aur invoice process thoda smoother ho sakta tha agar sab information pahle hi milti. Overall toh product acha tha, par sales ke pehle wale steps better organize hona chahiye, takki sign-up se pehle pura pata chal jaye ki kya milega aur kaise kaam karega ye sab.