Sales mein kuch positivity missing thi
Main soch raha tha ki jab main software ke liye signup karunga toh sab kuch smooth chalega. Lekin jo pre-purchase guidance thi, woh mere liye bilkul helpful nahi thi. Maine kaha tha ki mujhe clear roadmap chahiye tha training ke liye aur software integration ke liye, par har baar doubts ke jawab adhoore milte the. Mujhe laga ki sales team ko thoda aur patient aur thorough hona chahiye tha taaki main apni requirements ko confidently samajh sakta. Jo promises mujhe diye gaye the, unka comparison main khud observe kar raha tha vs asli experience mein toh lagta hai wo kaafi kam the. Access aur dashboard setup ke waqt main confusion mein tha, aur support system bhi uss phase mein efficient lag nahi raha tha. Ye sab dekh ke main disappointed ho gaya aur laga ki chhota sa demo ya walkthrough missing tha jo mujhe fully ready feel karata. Overall, sales aur pre-purchase phase mein confidence build karne wala koi major element nahi tha, isliye mera experience negative raha.