Sales mein kuch kami thi jo expect nahi kiya tha
Mujhe lagta tha ki sales process jo pehle batai gayi thi, wo thodi zyada smooth hogi lekin waisa nahi tha. Pehle toh steps theek tha, jaise basic sign-up aur software ka introduction, par baad mein kuch explanations clear nahi the jisse main thoda confuse ho gayi. Mera experience tha ki kuch zaroori features jo dikhaye gaye the, wo poore tarah explain nahi kiye gaye during pre-purchase talks. Mujhe lagta hai customer ko thoda zyada transparency chahiye hoti, taaki wo ache se samajh sake ki software kaise work karega apni needs ke liye. Support team bhi thodi slow thi respond karne mein jab maine kuch questions pooche, toh overall mujhe ye process utna satisfying nahi laga jitna socha tha. Main expect karti thi ke pre-purchase phase zyada smooth aur informative hoga, par kuch chize miss hui jinki wajah se mera confidence thoda kam ho gaya.