Sales mein kuch kami thi, expectation poori nahi hui
Maine shuru mein socha tha ki WFHI ka jo sales process hoga, wo kaafi clear aur detail mein hoga, taaki main ache se samajh saku ki software access kaise milega aur training kya expect karni hai. Lekin jo pre-purchase call thi, usmein mujhe laga woh thoda adhura tha. Bahut saare sawal the jo unhone araam se cover nahi kiye, jaise ki dialer ki functionalities ya database feature ke baare mein. Haan, sign-up ka process thoda straightforward tha, aur invoicing mein koi dikkat nahi aayi, yeh point theek tha. Par jab maine software chalana shuru kiya, toh mujhe laga kuch cheezein sales mein jo batayi thi, wo bilkul waise nahi thi. Onboarding ka flow bhi thoda confusing tha, jisme kuch steps ka sequence samajhna mushkil hua. Telephonic support se jab contact kiya toh response time theek tha, lekin support wale bhi kabhi kabhi confusion mein dikhte the. Software updates automatically hote hain, jo accha laga, par kabhi kabhi naye updates se software slow bhi ho jata tha. Overall, mujhe laga kuch expectations clear honi chahiye thi pehle, taaki end mein utni disappointment na ho. Thoda aur detailed explanation aur realistic overview sales phase mein consider kiya jaye toh accha hoga.