Sales mein clarity thodi missing thi jo expect karta tha
Main pehle soch raha tha ki jo sales team se baat hogi, woh detailed explanation degi har feature ke baare mein. Par reality mein jab sign-up ka process shuru kiya, toh thoda confusion tha ki database ko configure kaise karna hai aur calling tools kaise setup karne hain. Pehle samajh liya tha ki training sessions se sab clear ho jayega, magar training schedule thoda flexible nahi tha aur thoda tedious laga. Payment aur invoice process bhi thoda complex tha, main simple aur clear cheez expect kar raha tha. Support team se toh thodi der baad tak response milta tha, jo mujhe lagta tha avoid ho sakta tha agar pre-purchase mein zyada clarity hoti. Bas itna hi keh sakta hoon ki overall toh system theek tha, par jitna smooth experience dena chahiye tha, woh nahi mila kahin na kahin.