Sales mein clarity surprise thi, ya confusion?
Starting with the sales process, I was expecting detailed explanations everywhere, but surprisingly they kept things quite vague. They mentioned the software and training but didn’t clearly explain how the billing exactly works or what the sign-up would fully include. I was told that the database feature is useful but no deep walk-through was given before purchase. Jo sabse zyada surprise ki baat thi, woh ye hai ki calling tools aur dialer ke baare mein mujhe purchase ke baad hi zyada pata chala, jo thoda inconvenient tha. Onboarding flow bhi mujhe seem thoda abrupt laga, jaise ki jumping steps ho rahe ho. Payment process smooth tha, invoice aate the promptly, par mujhe laga ki sales team thoda aur transparent ho sakte the about limitations and features. Telephonic support thoda tedious laga pehle time jab problem samjha rahe the mujhe. Overall, it wasn’t totally bad, par sales aur pre-purchase explanations ko thoda clear aur detailed karna chahiye, taaki bina confusion ke decision liya ja sake.