Sales me clear explanation thoda missing raha, khud samajhna pada
Main WFHI ke sales aur pre-purchase process mein thoda mixed feel karta hoon. Sign-up aur payment ka experience toh acha tha, kyunki system seamless tha aur invoices timely milte rahe. Lekin jab software ke features ki baat aayi, toh mujhe zyada detailed explanation nahi mili sales team se, jo thoda disappointing laga. Mujhe dialer aur database features ke bare mein pori tarah bataya nahi gaya tha, aur is wajah se mujhe kaafi cheezein khud se samajhni padin. Training sessions theek-thaak the, par unme bhi customization ki kami thi, matlab meri specific requirements ko cover nahi kiya gaya. Automatic updates aaye, lekin unka impact ya changes samjhana thoda missing raha. Support team ne kuch help ki jab phone kiya, lekin zyada proactive communication nahi tha. Overall sales phase mein basic cheezein clear thi, lekin jo advance jankari chahiye thi usmein gap tha, jise bharna chahiye tha. Yeh missing links mujhe thoda confuse kar diya ki software poore tarah ready hai ya nahi mera use case ke liye. Aise mein maine khud zyada kaam karna pada samajhne ke liye.