Sales labels and wording are mostly clear
I found the sales and pre-purchase process generally understandable. The sign-up and invoicing labels were mostly straightforward, enabling me to navigate the products without too much trouble. However, I did notice a minor inconsistency where some training package names overlapped slightly, causing a bit of confusion before I confirmed my choice. The wording around subscription tiers was mostly clear, yet could benefit from clearer explanations on what each plan includes with regard to software updates and telephonic support. Although these are small points, they caused some hesitation prior to purchase. Otherwise, the overall clarity is appreciable, and the process did not feel overly complicated. I would recommend ensuring the labels and wording across the platform are uniform and descriptive to help potential customers decide more confidently.