Sales ke baare mein apne aap hi decide karna pada
Sales team ne technically product ke features clear bataaye, par mujhe lagta hai ki thodi aur proactive guidance honi chahiye thi. Matlab, options aur plans ki explanation clear thi, par unhone mujhe yeh nahi bataya ki onboarding process mein kya challenges aa sakte hain. Isliye mujhe thoda research apne taraf se karna pada ki kya cheezein mere kaam ke liye best hongi. Kuch cheezein online tutorials se sikhni padi. Payment aur invoice process mein koi badi dikkat nahi thi, lekin kabhi kabhi mujhe lagta tha ki jadha straightforward hona chahiye, kyunki thoda complicated lagta tha menu navigation. Jo technical features hain, jaise dialer ya database, unki functioning samajhne mein thoda waqt laga, jo shayad sales call mein clear nahi hua. Lekin ek achhi baat yeh hai ki jab main unse contact karta tha sales support ke liye, toh woh courteous aur understanding rahe. Toh haan, overall experience positive tha, par main kahunga thoda aur detailed pre-sale guidance milni chahiye jo mere jaise beginners ke liye helpful ho. Issey mujhe shayad setup karne mein thoda kam time lagta aur zyada confusion nahi hota.