Sales ka process pakka thoda unclear tha, total mila julta experience
Main jab software kharidne ja raha tha, toh mujhe laga tha ki sales aur pre-purchase information zyada clear milegi, lekin overall thoda confusion hua. Jo features bataye gaye they, unke baare mein puri clarity nahi thi aur lagta tha ki ad hoc basis pe information di ja rahi hai. Kabhi-kabhi lagta tha ki mujhe jyada questions karne padenge support team se taaki sab samajh aaye. Presentation thoda scattered tha, koi clearly appointed representatives nahi the jo systematically guide karte. Toh pura jo experience raha, wo thoda frustrating tha, jaise ki main apne options ko compare kar raha hoon lekin side se koi thik se explain nahi kar raha. Par phir bhi main samajh paaya ki software mein kya kya functionalities hain, jo sales material mein required se zyada detailed nahi the. Jab payment aur billing process shuru hua, tab woh bilkul normal aur expected tha. Samjhta hoon ki sabko sab kuch samajhna muskil hota hai bina proper guidance ke. Toh overall, pura process thoda overwhelming tha par manageable.