Sales journey mein kuch cheezein missing thi
Mujhe WFHI ki website dekh kar pehle toh lagaa sab kuch simple hoga, but jab main sales aur pre-purchase steps ko process kar rahi thi, toh mujhe thoda confusion hua. Mostly sab streamlined tha, aur ek moment tha jab mujhe live chat pe sawal poochne ka mauka mila, wo moment bahut acha laga kyunki turant jawab mila. Baaki jo onboarding process tha, uske baare mein clear instructions thodi kam thi, matlab mujhe laga thoda aur guidance de sakte the. Lekin overall, jo demo videos aur documents diye gaye, unse main thoda set ho payi thi. Lekin sach kahun toh ek specific moment jab support ne turant response diya, usne mujhe kaafi help ki aur mujhe feel hua ki process mein improvement ho sakti thi pre-purchase guidance mein. I think agar thoda detailed flow hota steps ka, toh aur smooth experience hota.