Sales info was clear but some labels felt confusing
The sales process was mostly straightforward and I appreciated that all the important features and costs were explained early on. However, navigating the user interface to sign up was a bit confusing due to some labels that didn’t seem to match the descriptions provided during the sales call. For example, buttons for selecting package options had unclear names, making me double check if I was choosing the right thing. That took time away from an otherwise smooth experience. I also noticed some terminology around billing cycles wasn’t consistent, which added a small layer of uncertainty. Despite that, the effort to clarify over phone support was helpful, and I think with a bit more attention to language on the dashboard, this part would be much easier for new users. Overall, it wasn’t perfect but not frustrating either.