Sales info ok, but key details were missing
The sales process was reasonably straightforward, but there were gaps in crucial explanations. For instance, the overall features of the calling tools were presented clearly, yet the specific functionality of the dialer lacked detail. The database capabilities were mentioned, but I found myself unsure about how it would work with my existing workflow. Sign-up and payment procedures were mostly explained, though I had to figure out some invoicing aspects on my own because those weren’t fully covered. Training availability was advertised, but exact timings and session formats were left vague, causing some confusion before purchase. I appreciated that the support channels were outlined, but no mention was made of priority assistance—should that factor into my decision? Also, automatic updates sound helpful, but the impact of these updates was not described. It felt like some important pieces of information were assumed known rather than explicitly shared. While the basics are there, I think clearer, more thorough sales communication would help potential users decide better.