Sales info matched well but repeated clarifications slowed things

Sales info matched well but repeated clarifications slowed things

Before signing up, I expected the product to have a quick setup and a clear payment process. The invoicing and sign-up part matched these expectations as they were mostly straightforward and prompt. What caught me off guard though were the multiple calls from the sales and support teams seeking clarifications or repeating the same information, which slowed down the whole process. While they were helpful and ensured no detail was overlooked, it made the purchase feel longer than necessary. Overall, the good organization of the software’s core features balanced out the slight slowdown caused by the redundant communications.