1 out of 51 of 5Verified purchaseSales and pre-purchase
Sales info clear but I still need support next time
From my experience before buying, the sales team gave clear details about the software and training. I understood what was included and what wasn’t. Despite this, the sign-up process was something I struggled with because it was not very intuitive for me. Payment and invoicing were mostly hassle-free but there were moments I had to call support to figure things out. I am also not confident I would do everything right on my own if I decided to renew or change plans. In particular, connecting the dialer with my existing database setup was confusing without extra help. So, while sales communication was adequate, I’m expecting I will need assistance again next time I use the service. Because of these issues, I give a low rating for now.