Sales handled ok but not perfect, here's why
When I was checking out the services, some things went smoothly but a few didn’t. The sign-up part was easy and the invoicing came as expected, so that was good. However, when I faced an issue with clarity on the training schedule, the support took a while to clarify things and gave mixed answers initially. I appreciate that eventually, they sorted it out and the explanations helped me understand the services better. I think it could be improved by quicker response times and more consistent information upfront. Overall, the process was alright but if you're looking for a hassle-free pre-purchase experience, be prepared for some back-and-forth. It’s not bad but not seamless either, so I’d tell a friend to expect a bit of patience with some of the sales and onboarding communications. While invoices and payments were straightforward, the delay in support is something to keep in mind before buying.