Sales follow-up was better than expected
I came into the sales process hoping for clear information on packages and what exactly the software would offer, and generally that matched my experience. The sales team was quite knowledgeable and ready to answer my questions compared to other providers where I felt more confusion. However, I was slightly disappointed that the pre-purchase demo did not allow me to test the calling tools extensively, which was a specific feature I was curious about. The sign-up and invoicing part was smooth and felt reassuring, better than many similar services I have checked before. I thought the onboarding flow might be rigid but it actually gave some flexibility, which was a pleasant surprise. Overall, the sales interaction mostly met my expectations, with just a minor drawback related to exploring the dialing software before commitment.