Sales experience was okay, but final confidence thodi kami thi
WFHI ke sales and pre-purchase process mein main thoda hesitant tha. Pehle toh mujhe search karne mein asaani thi ki main kis tarah ka software chahiye, kyunki unke product descriptions basic level pe tha aur thoda straightforward tha. Lekin jab mujhe onboarding aur training ke baare mein detail chahiye thi toh mujhe laga ki support kaafi limited aur delayed tha. Us halat mein confidence develop karna mushkil ho gaya tha. Telephonic support se mujhe ek do baar help mili, magar overall wo separate issue tha jahan clarity nahi mili. Automatic updates aur payment system clear hain, lekin jab tak basic sales understanding nahi hoti, tab tak main software ko confidently lena nahi pahunga. Ek cheez jo mujhe achi lagi woh thi ki invoicing transparent thi aur payment process reliabile tha, jisse kam se kam paisa waste nahi hua. Mujhe lagta hai ki agar sales ke waqt zyada interactive aur prompt response mile, toh main zyada confident feel karta. Abhi ke liye main thoda unsure hoon aur soch raha hoon ki aur options explore karta rahunga.