Sales experience was disappointing from start to finish
Before purchasing, I tried to find detailed information about the software and training options but it wasn’t very straightforward. The sales process felt quite rushed and I was often passed between representatives without clear answers. I needed specifics on the onboarding flow and how the calling tools work, but those details weren’t easy to get beforehand. The payment process explanations were vague, which made me hesitant to commit. I did find the sign-up process reasonably smooth, which I suppose was okay. But overall, gathering the info I needed before buying was frustrating and confusing. I wanted to be sure the training would fit my schedule and the database feature would integrate well with my workflow, but couldn’t confirm either with confidence. The lack of transparency in the pre-purchase phase left me doubting the value. So my verdict is pretty simple: it was a letdown to figure out what I was really paying for before the purchase.