Sales experience thoda disappoint karne wala tha
Main pehle bhi kuch similar software try kar chuka tha, isliye mujhe kuch expectations thi WFHI se. Jo sales aur pre-purchase communication tha, wo mera jo pehla impression tha usse match nahi karta tha. Sales team ne mujhe shuruaat mein kaafi achha samjhaane ki koshish ki, features dikhaayi aur promising baatein ki. Lekin jab actual product mila toh kuch cheezein mujhe pehle samjhaayi gayi details jaisi nahi lagi. Jo software aur database features diye gaye, wo mere purane tool ke comparison mein thode limited lage, specially calls manage karne ke tarike mein. Support ka response thoda slow tha jab maine kuch queries raise ki. Dialog system achha tha, par sales ke samay jo expectations set ki gayi thi, woh thodi over-promised thi mera maanna. Software ka overall performance thik-thak tha, par mujhe laga tha zyada personalized aur smooth experience milega. Sales aur pre-purchase phase mein bhale hi warm approach thi, lekin final delivery mein thoda gap dikh raha tha, jisse mera trust thoda kam hua.