Sales experience felt mostly smooth but a registration hiccup
I expected the sales and pre-purchase process with WFHI to go smoothly from start to finish. The sign-up and initial invoicing steps were clear and straightforward, matching my previous experiences with similar software providers. However, during the actual purchase, there was a hiccup when a payment did not process immediately, which was not quite what I expected. I reached out to support and found their response competent and timely, which helped me feel better about the whole process. Compared to what I thought might be a frustrating situation, it turned out to be handled decently. Still, this small glitch made me a bit uneasy initially, though it was resolved without major inconvenience. Overall, the experience was mostly smooth with a minor blip that was managed effectively, so I would say the entire sales encounter felt mostly positive but with the typical bumps one might face in these situations.