Sales experience: accha bhi hai aur thoda disappointing bhi
Maine pehle bhi kuch similar services try kari thi, toh expectation thi ki yahan bhi utna hi transparent sales aur pre-purchase process milega. Lekin mujhe lagta hai ki yeh platform thoda better explain kar sakta tha jo main features hain. Jo training aur onboarding mujhe diya gaya tha, usmein clarity kam thi, especially jab calling tools ke baare mein poocha. Jab main software ke different parts explore kar rahi thi, toh mujhe lagta tha ki thoda jyada time lag raha hai samajhne mein. Lekin ek acchi baat yeh thi ki automated updates time to time aate rahe, jo thoda frustration kam kar dete the. Payment aur invoicing process bhi thoda confusing tha, kyunki kabhi invoice clear aarahi thi toh kabhi delayed. Jo support mil raha tha, woh generally helpful tha, par kabhi kabhi communication mein delay tha. Overall, agar main pehle ke experience se compare karun toh yahan improvement ki zarurat hai, par kuch features achhe bhi lage jo day-to-day work mein madad karte hain, toh iska ek positive side bhi hai.