Sales expectations to experience thoda mismatch hai
Shuru mein mujhe laga tha ki sales process mein jo promises kiye gaye the wo almost waise hi honge jaise bataya gaya tha. Sign-up karte waqt clear instructions bhi mile, billing aur payment ki details bhi samajh mein aayi. Lekin jab maine apni specific queries sales team ko poochhi, toh support thoda slow tha response mein, jo mujhe lagta hai expected communication level se thoda neeche tha. Waise software ka use aur onboarding jitna main soch rahi thi custome friendly tha, dialer aur database features bole toh accurate aur kaafi productive lag rahe hain. Invoicing system bhi straightforward tha, bas communication ka slow hona thoda inconvenient tha. Backup support thodi der mein milti thi par quality thik thi. Overall, sales ne jo impression diya tha usmein kuch acchi baatein bhi thi par thodi kami bhi, toh milake bolun toh match karta toh haan magar expected se thodi der se satisfy kar paya.