Sales details missing some ongoing clarity
When I first looked into WFHI, the sales team explained the initial setup pretty well, focusing mostly on the onetime steps required to get started with the software. They covered the sign-up, initial configuration, and database details logically. However, I found the explanations around ongoing setup and maintenance to be quite vague. For example, how often the software updates itself and what I would need to do regularly was not clearly laid out. I realized after signing up that a lot of the workflow adjustments would require separate learning or support calls down the road. So while the initial sales pitch was convincing, the missing details about recurring management made me feel less confident overall. I appreciate the one-off setup being straightforward, but without clear info on ongoing usage, it felt incomplete to me.