Sales Database Worked Decently, Dialer Needed More Stability
Using the WFHI software over the last week, I found the database and sales tracking tools mostly functional with solid performance. They helped me keep records of incoming and outgoing contacts consistently, and the automatic updates ensured the latest features were available without extra hassle. However, the dialer had noticeable issues during day to day work, occasionally lagging or disconnecting in the middle of calls, which was frustrating when trying to maintain smooth conversations. The calling tools integrate well with the database but could use a more reliable connection to keep pace with my workflow demands. The onboarding and training were straightforward, and I appreciated the clear invoicing process, which made continued use uncomplicated. Support was polite but sometimes slow when I called with dialer troubles. Overall, WFHI software meets basic sales workflow needs but requires improvement in call tool stability to boost daily operational efficiency.