Sales communication was really frustrating
I had hoped for a much smoother experience with the sales team but from the start, responsiveness was lacking. I reached out with questions about software features and training details multiple times, only to get delayed or vague replies. It felt like I was explaining my needs over and over without getting useful answers. This became tiring because I wanted to make an informed choice. The sign-up process wasn’t clearly explained ahead of time, and invoicing queries took ages to resolve. Honestly, I ended up feeling worn out and unsure about moving forward. I understand delays can happen but the lack of clear communication made it really frustrating for me as a potential customer. For anyone looking for quick and detailed pre-purchase guidance, this aspect might cause issues. I hoped the sales contact aspect would be more proactive and smoother than it was.