4 out of 54 of 5Verified customerSales and pre-purchase
sales chat was easy but website info not so clear
I had tried other workflow tools before and honestly the difference in the sales process here was pretty obvious. The sales reps were easy to talk to and didn’t push too hard, which I appreciated, but when I tried to figure out details on the website before signing up, some of the features felt vaguely explained. The onboarding training was straightforward compared to what I'd seen earlier, which was a plus. I liked how the software access wasn't complicated, but making sense of all the billing details took a bit of time. Overall, not perfect but better in some key areas, especially customer handling during the purchase process. With just a little more info up front, it'd be closer to flawless in my opinion.