Sales chai aur waiting mein zyada time laga
Jab maine pehli baar contact kiya tha, main socha tha sab kuch jaldi se clear ho jayega. Par sale process mein kaafi baar same cheez repeat karni padi, aur kabhi kabhi response aane mein bhi time lagta tha. Jo training aur onboarding ka flow tha, usmein thoda patience rakhna padta tha kyunki sab ek baar mein nahi bataya jata tha. Calling tools aur dialer ke baare mein bhi jab poocha toh jawab thoda vague raha, jisse confusion badh gaya. Lekin payment aur invoice process mein zyada dikkat nahi hui, wo theek se complete ho gaya. Overall, mujhe yeh lagta hai ki sales side pe thoda streamline karne ka scope hai, taaki baar-baar repeat na ho aur jo bhi questions hain unke clear jawab mil sake jaldi.