Sales call theek tha, par baaki thoda hazaar dafe ghum gya
Jab main WFHI ke product ke liye sales call join kiya, toh pehli baat toh yeh thi ki sales agent ka conversation style theek tha, matlab woh details ko calmly explain karta tha aur mujhe lag raha tha ki main samajh raha hoon product ke baare mein. Lekin jab sign-up aur invoicing ke baare mein pucha toh mujhe clarity itni obvious nahi mili jitni main expect kar raha tha. Kahin baar mujhe lag raha tha ki info adhoori hai ya kuch cheezein matter kar rahi hain jo clear nahi ki gayi. Payment options ke samajhne mein thoda confusion raha, jo shayad kyunki mujhe support team se quickly jawab nahi mil paya tha. Ye baat thodi frustrating thi, lekin sales phase mein toh sab thoda smooth lag raha tha. Fir bhi, poora process kuch zyada elaborate laga aur mujhe lagta hai main zyada time spend karta hoon same cheez baar baar confirm karne mein. Par haan, ek cheez acchi thi ki invoice system reliable tha aur usme koi problem nahi aayi mujhe. Is baat ke alawa, poora sales aur pre-purchase experience mere liye thoda messy lagaa, par main samajhta hoon ye pehli baar mein thoda hi normal hai.