2 out of 52 of 5Verified purchaseSales and pre-purchase
Sales call follow-up was surprisingly timely
When signing up, one thing I noticed was how they handled the few hiccups that came up. Initially, a technical glitch caused a delay in getting my database set linked with the software. On the downside, this caused some frustration and slowed the early setup phase, making it a bit annoying. However, the team on the sales side was quite prompt in acknowledging the issue and offered clear, if limited, communication to resolve it. This bit of transparency was honestly the best part of the process for me, though the glitch itself still reflected poorly on the overall experience. Other parts of the pre-purchase flow were fairly standard and didn’t cause much trouble.